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Operations·Mumbai·Full-time
Host Success Associate
1–3 years experiencePosted 3 Feb 2026
About the role
We're looking for a Host Success Associate to ensure space owners on SeekMySpace have an exceptional experience. You'll be the primary point of contact for hosts, helping them optimise their listings and grow their revenue.
What you'll do
- Onboard new space owners onto the SeekMySpace platform
- Guide hosts in creating compelling listings (photos, descriptions, pricing)
- Provide ongoing support to resolve host issues and answer questions
- Monitor host performance metrics and proactively suggest improvements
- Collect and relay host feedback to the product team
- Build and maintain strong relationships with top hosts
What we're looking for
- 1–3 years of experience in customer success, account management, or operations
- Excellent communication skills (written and verbal)
- Empathetic and patient — you genuinely enjoy helping people
- Comfortable with data: tracking metrics, building reports, spotting trends
- Organised and detail-oriented with strong follow-up skills
- Based in or willing to relocate to Mumbai
Nice to have
- Experience in marketplace operations or real estate
- Familiarity with CRM tools (HubSpot, Freshdesk, or similar)
- Photography skills for listing improvement
- Multilingual (Hindi, Marathi, or other regional languages)
What we offer
Competitive salary + ESOPs
Health insurance coverage
Learning and development budget
Office in Mumbai co-working space
Career growth in a fast-scaling startup
Ready to apply?
Send us your resume and a short note about why you're excited about this role. We review every application and aim to respond within 5 business days.